Recall Information: CHAPERONE Infant Car Seats

This was the official website created to notify consumers of a recall for certain CHAPERONE Infant Car Seats that were manufactured between September 1, 2010 and April 30, 2011.
Content is from the site's archived pages / other sources and should be used for historical purposes only.

Recall Information 

Britax Child Safety, Inc. has announced that there is a safety recall for the CHAPERONE child seat. This recall includes CHAPERONE child seats manufactured between September 1, 2010 and April 30, 2010 with model numbers:

E9L952J, E9L952K, E9L952L, sold in Canada

E9L692J, E9L692K, E9L692L, E9L692M, sold in the United States.

On the BRITAX CHAPERONE child seat, the harness adjuster ensures that the harness straps can be tightened securely over the baby's shoulders and attached to the seat shell. The rivet used to attach the harness adjuster to the seat shell may have been improperly installed. As a result, the harness adjuster may detach from the seat shell. If the harness adjuster detaches from the seat shell, the harness straps will not be able to safely secure your child, which increases the risk of injury in a car accident.

To remedy this situation, BRITAX will provide a repair kit that includes a harness fitting attachment, as well as specific instructions for installation. All consumers of the CHAPERONE child seat should confirm if their seat is assigned with a model number check and date of manufacture.

Consumers who have not registered or checked their registration should contact BRITAX toll-free at 1-888-427-4829 Monday through Thursday between 8:30 am and 4:45 pm Eastern Time and Friday between 8:30 am and 3:45 pm Eastern Time, or visit the website at (US) or (Canada) .

If your CHAPERONE Child Seat Fit Adjuster comes loose, you must discontinue use immediately and contact Britax Customer Service at 1-888-427-4829. If your harness adjuster is attached to the seat shell, the seat can be used safely. As a precaution, please follow the instructions in the repair kit when you receive it.

If you have any questions or concerns, please contact BRITAX toll free at 1-888-427-4829.

Britax Chaperone Infant Car Seats

Starting date: February 3, 2012
Posting date: February 3, 2012
Type of communication: Consumer Product Recall
Subcategory: Childrens' Products
Source of recall: Health Canada
Audience: General Public (GP)
Identification number: RA-500002772

Recall by Britax Child Safety Inc., as announced by Transport Canada.


Affected products

Britax Chaperone Infant Car Seats

Product description

This recall involves the following Britax Chaperone infant car seats:

Table of Recalled/Affected Products
Brand Model Model Year(s) Affected
Britax Chaperone E9L952J (Black/Silver) 2010 2011
Britax Chaperone E9L952K (Red) 2010 2011
Britax Chaperone E9L952L (Cowmooflage) 2010 2011

Hazard identified

On certain car seats, the rivet used to secure the harness adjuster (also known as the A-Loc) to the seat shell may have been incorrectly installed and could fail. If the harness adjuster detaches from the seat shell, the harness system would no longer be able to properly restrain the child seat occupant. This could increase the risk of personal injury during a vehicle crash.

The company has received approximately 57 reports of incidents in the United States and 3 reports in Canada. Transport Canada has received no reports related to this problem.

Health Canada has received no reports of incidents or injuries associated with the use of these affected infant car seats.

Number sold

Approximately 3,600 of the recalled infant car seats were sold in Canada.

Time period sold

The time period during which the recalled infant seats were sold is unknown.


Britax Child Safety Inc.
North Carolina

The white serial label with the seat's serial number, model number, and manufacture date can be found on the underside of the car seat.


What you should do


Consumers are advised to contact Britax Child Safety, Inc. at their toll-free number 1-888-427-4829 to request a repair kit free of charge.

Given that the risk of injury resulting from this deficiency is considered high, Britax Child Safety, Inc. has indicated that the public should discontinue use of the product if the harness adjuster has separated from the shell of the car seat and should contact them immediately.

Consumers may also contact Transport Canada at 1-800-333-0371