Recall Information: CHAPERONE Infant Car Seats

This was the official website created to notify consumers of a recall for certain CHAPERONE Infant Car Seats that were manufactured between September 1, 2010 and April 30, 2011. In 2020 this website was selected for preservation by the Web Archive Project which funded the restoration. TNG/Earthling's Bob Sakayama provided pro bono technical assistance and Rev Sale handled development chores. The WAP funds the restoration of sites with historic significance for use by educators as supplemental reading material for college level courses or in class reference by secondary school teachers.
Content is from the site's archived pages / other sources and should be used for historical purposes only.


An aside: I wish 2020 could have a recall and start over again in a different reality. But that is not to be. Hopefully 2021 with the start of a new federal administration and the possibility of effective vaccines being successfully rolled out for Covid 19 will be a better year. Before the pandemic really hit the US, I received a phone call from my sister saying that she had just heard that Infantino was recalling 4 of their famous baby carriers due to the straps becoming loose, imposing a falling hazard for infants. We had both just had babies at the end of 2019 and both had received the Infantino Go Forward Evolved Ergonomic Carrier as baby gifts. The recall was for Lot number 2018 0619 and Lot number 2018 0719. Did the 2018 mean that that was the year they were made or sold? How can you even tell what lot your baby carrier was from? We both ended up calling the company directly and learned how to receive a free carrier. However, fortunately the carriers we had each received were not part of the recall. That was the start of the year. Now, that we are close to the end of 2020, that little blip at the start is a minor foot note as the rest of the year unfolded.

We are fortunate that neither myself or husband are front line health workers or essential workers. I had planned to take the year off after our second child and my husband has always worked at home as a free lance graphics artist with a number of clients on their websites.

One of his clients asked him to work with their new SEO consultant creating ads for Pinterest and Facebook. Thus, the new work for my husband. The pandemic has impacted both brick and motor and internet businesses. New work is always welcomed. We have decided I will continue to be a stay at home Mom at least until regular schools are back full time and regular folks can get a vaccine for Covid 19.

I am grateful that with consumer protection laws and watch dogs, but it still is astounding how many recalls for defective product occur each year. But then when you see a notice on the CPSC government website that says: Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details, it just adds to the anxiety that is so prevalent in these fraught times.


Recall Information 

Britax Child Safety, Inc. has announced that there is a safety recall for the CHAPERONE child seat. This recall includes CHAPERONE child seats manufactured between September 1, 2010 and April 30, 2010 with model numbers:

E9L952J, E9L952K, E9L952L, sold in Canada

E9L692J, E9L692K, E9L692L, E9L692M, sold in the United States.

On the BRITAX CHAPERONE child seat, the harness adjuster ensures that the harness straps can be tightened securely over the baby's shoulders and attached to the seat shell. The rivet used to attach the harness adjuster to the seat shell may have been improperly installed. As a result, the harness adjuster may detach from the seat shell. If the harness adjuster detaches from the seat shell, the harness straps will not be able to safely secure your child, which increases the risk of injury in a car accident.

To remedy this situation, BRITAX will provide a repair kit that includes a harness fitting attachment, as well as specific instructions for installation. All consumers of the CHAPERONE child seat should confirm if their seat is assigned with a model number check and date of manufacture.

Consumers who have not registered or checked their registration should contact BRITAX toll-free at 1-888-427-4829 Monday through Thursday between 8:30 am and 4:45 pm Eastern Time and Friday between 8:30 am and 3:45 pm Eastern Time, or visit the website at (US) or (Canada) .

If your CHAPERONE Child Seat Fit Adjuster comes loose, you must discontinue use immediately and contact Britax Customer Service at 1-888-427-4829. If your harness adjuster is attached to the seat shell, the seat can be used safely. As a precaution, please follow the instructions in the repair kit when you receive it.

If you have any questions or concerns, please contact BRITAX toll free at 1-888-427-4829.

Britax Chaperone Infant Car Seats

Starting date: February 3, 2012
Posting date: February 3, 2012
Type of communication: Consumer Product Recall
Subcategory: Childrens' Products
Source of recall: Health Canada
Audience: General Public (GP)
Identification number: RA-500002772

Recall by Britax Child Safety Inc., as announced by Transport Canada.


Affected products

Britax Chaperone Infant Car Seats

Product description

This recall involves the following Britax Chaperone infant car seats:

Table of Recalled/Affected Products
Brand Model Model Year(s) Affected
Britax Chaperone E9L952J (Black/Silver) 2010 2011
Britax Chaperone E9L952K (Red) 2010 2011
Britax Chaperone E9L952L (Cowmooflage) 2010 2011

Hazard identified

On certain car seats, the rivet used to secure the harness adjuster (also known as the A-Loc) to the seat shell may have been incorrectly installed and could fail. If the harness adjuster detaches from the seat shell, the harness system would no longer be able to properly restrain the child seat occupant. This could increase the risk of personal injury during a vehicle crash.

The company has received approximately 57 reports of incidents in the United States and 3 reports in Canada. Transport Canada has received no reports related to this problem.

Health Canada has received no reports of incidents or injuries associated with the use of these affected infant car seats.

Number sold

Approximately 3,600 of the recalled infant car seats were sold in Canada.

Time period sold

The time period during which the recalled infant seats were sold is unknown.


Britax Child Safety Inc.
North Carolina

The white serial label with the seat's serial number, model number, and manufacture date can be found on the underside of the car seat.


What you should do


Consumers are advised to contact Britax Child Safety, Inc. at their toll-free number 1-888-427-4829 to request a repair kit free of charge.

Given that the risk of injury resulting from this deficiency is considered high, Britax Child Safety, Inc. has indicated that the public should discontinue use of the product if the harness adjuster has separated from the shell of the car seat and should contact them immediately.

Consumers may also contact Transport Canada at 1-800-333-0371